Resolve error "the selected pattern type is not supported" while using Select UI Element block on a dropdown

When using the Select UI Element block on a dropdown in a desktop application, a user may see this error "The UI Element "XXX was found but it has no elements inside supporting select pattern and corresponding to the specified filter...."Abc is the dropdown name and Ab is the value we want to select from the Dropdown.

In Leapwork, this issue is faced when the element we are trying to interact with using the Select UI Element block is not a native <Select> element. The <Select> element has some unique attributes we can use to control it, such as multiple to specify whether multiple options can be selected, etc. The Select UI Element only works with native <Select> elements.

In order to automate the dropdowns which are not native <Select> elements like combo box or simple <span> elements following approach could be used -

1. Use a Click UI Element to open the dropdown.

2. Then use a Find UI Element and Click UI Element again to find the specific value and select it.

For any clarification, please contact our Priority Support.