Could not open Chrome, please check that it is properly installed on your computer

Description 

"Could not open Chrome, Please check that it is properly installed on your computer." error message is shown when LEAPWORK can't find Chrome.exe file in its default location, usually the default location in 64-bit Windows operating system is "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" and in 32-bit Windows operating system it is "C:\Program Files\Google\Chrome\Application\chrome.exe".

This issue usually occurs when Chrome is installed for only one/specific user, not all of them (this results in Chrome.exe file copied to Local user folder path instead of standard path). 

Resolution 

1. Re-install Chrome for all users using standalone installer. This will install Chrome for all users. It’s advisable to use the latest Chrome version.
2. If you don't want to install Chrome for all users then you can create a system environment variable with specific path to Chrome. Please follow below steps to set user path.
   
   1. Find Google Chrome shortcut:  Right click and select Properties

      

   2. Copy Target path as highlighted above

   3.  Right-click This PC, and select Properties from the menu.

      

   4. Choose Advanced system settings on Left hand side to open system properties.

       

   5. Check if Chrome path is already there if yes then update it or else create new Chrome variable with the name "Chrome" and paste the path to chrome.exe (path copied in step 2) and save it.

      

   6. After saving the whole dialogue box try running your chrome test again.   

If this issue continues, please contact our Priority Support.