Description:
This issue may occur due to two reasons "LEAPWORK Agent service is down" or "localhost name resolution is not working" on your computer.
Resolution:
Please follow below steps to fix this issue:
- LEAPWORK Agent service is down: Check whether your LEAPWORK Agent service is running on the machine. You can do this by opening Windows Service window:
- Open a run box by pressing the Windows key + R:
- Type ‘services.msc’ and press OK
- Find “LEAPWORK Agent” in the list of services
- Select “Start” if the service is not “Running”
Note: If you see the message Access denied, please check (as the case maybe with security settings within organization), kindly contact the administrator or the IT department to enable these settings.
- Open a run box by pressing the Windows key + R:
- Localhost name resolution not working: In this case, just replace "localhost" name by 127.0.0.1
If the issue continues, please contact our Priority Support.
Comments
1 comment
Exactly the same issue but the help is not solving my case.
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