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This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows installer package.

February 08, 2021 12:57
Updated

Description

Usually it happens when we try to install 32-bit msi on or 64-bit system or vice versa.

Resolution

You can fix this issue by following below steps:

Verify your operating system by navigating to: Control Panel >> System and Security >> System. (it is either 32-bit or 64-bit system as shown below)
Now download the same version of msi (32-bit or 64-bit as found above) from https://account.leapwork.com/downloads and install it.

If the issue continues, please contact our Priority Support.

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