Common Errors & Resolutions

Error Messages

• I am getting error "Service 'LEAPWORK Controller' failed to start. Verify that you have sufficient privileges to start system services."
• Studio loads indefinitely and/or unable to load all project cases
• Mobile web emulation is not working on Chrome
• Unable to run test using Desktop UI/Virtual Desktop case on Windows Server and Windows 7 Machine.
• Controller service does not start automatically although it is set to do so
• I am getting "Black Screen" or "Agent Failed State": Could not connect to Remote agent error