How to downgrade LEAPWORK from higher to lower version

Sometimes a user might need to downgrade LEAPWORK due to driver compatibility or feature issue. Here is a step by step guide to downgrade the LEAPWORK version.

Step 1: Take Database key backup

Before starting downgrade users have to make sure that they have a Database encryption key with them, all data stored in LEAPWORK, Assets, are encrypted and stored in an embedded SQLite database. Here is how you take the backup of keys:

Getting the Decryption Key

1. Open your LEAPWORK Studio
2. Go to Settings
3. Click on Controller settings
4. Right-click on the Controller instance you want to access
5. Click option 'Show Database encryption key' will display the key needed to access the database files.

Please note that the key is generated by and stored in your Controller instance. It is not visible or in any way available for LEAPWORK staff, so LEAPWORK will not be able to assist you in retrieving this key. Also note, that it is a key unique to each Controller instance – if you need the key for all Controllers in your environment, you must repeat the above instructions for each Controller instance.

Step 2: Database Backup

Here is how a user can take LEAPWORK backup manually:

• Login to Controller machine
• Stop the LEAPWORK Controller services
  1. Press Win+R combination to open the Run dialog
  2. Type ‘services.msc’ and press Enter to open the Services window
  3. Find LEAPWORK Controller and stop it using the right mouse button click and “Stop” command.
• Go to C:\Program Files\LEAPWORK folder
• Copy Assets folder
• Navigate to the Backup location
• Paste the Assets folder and wait till the file copy process is completed
• Start Controller service
  1. Press Win+R combination to open the Run dialog
  2. Type ‘services.msc’ and press Enter to open the Services window
  3. Find LEAPWORK Controller and start it using the right mouse button click and “Start” command.

After following the above steps you are done with LEAPWORK data backup.

Please refer How to Backup and Restore LEAPWORK database article to read in detail about the backup process.

Note: Please note that some assets cant be downgraded and hence it is mandatory to keep a backup of the LEAPWORK database so that the user does not lose their data due to an unforeseen circumstance.

Step 3: Uninstall the Current version of LEAPWORK

Step 4: Download the old version of LEAPWORK

1. Go to LEAPWORK Download page https://account.leapwork.com/downloads?older=true
2. On the downloads page, click on the required version (32-bit or 64-bit) and download the MSI.

Step 5: Install the old version of LEAPWORK

Install LEAPWORK using the above downloaded LEAPWORK MSI. Please refer to the below link to perform the installation of LEAPWORK.

https://support.leapwork.com/hc/en-us/articles/115003453571-How-to-Install-and-Setup-Leapwork-Environment-

Usually at the time of reinstallation LEAPWORK should not ask for Licence keys and installation should go smooth, if in case it does then please contact our Priority Support.

Once the installation is complete, Open studio and confirm that all your flows, data, and users, etc. are there.

For any clarification, please contact our Priority Support.