Description
The LEAPWORK Controller is the central component in the LEAPWORK Automation Platform. The studio is depending on it to gain access to all the flows and related assets. The Controller also manages the Agents used for executing the automation flows. When a user starts the Studio the first time, it will automatically show the available Controller(s) and prompt the user to select which Controller to connect to. Before the user does this, LEAPWORK can't be used.
LEAPWORK controller is installed as a windows service and it runs in the background. Post-installation of the LEAPWORK software, if the user sees the below message then the user needs to check whether the controller service is up and running.
Resolution
The user can open up services on the computer where the LEAPWORK controller is installed to verify the service is running and can also start the service manually if it is not running. In order to check the service, the below steps are to be followed:
- Go to the Start screen, and start typing the word "services." Then, click or tap the "View local services" search result.
- Alternatively, Use the Run window to start Services.
Press the Win + R keys on your keyboard, to open the Run window. Then, type "services.msc" and hit Enter or press OK. - The Services app window will open.
- Look for the service with the name LEAPWORK Controller.
5. Check the status of the service, if it is not running you can simply start the service or restart if the service acts faulted.
If the service is up and running, the user should be able to connect to the controller from the Studio computer.
For any clarification, please contact our Priority Support.
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