Prerequisite for using Windows Credential Provider for Windows 7, Server 2008 and Server 2008 R2 (Build 2020.1 onwards)

LEAPWORK's build version 2020.1 and above uses Windows Credential Provider, which allows users to automatically login to windows using given credentials. Due to technology limitation in the older version of Windows user might see below error messages during or after LEAPWORK installation, please install  Windows update mentioned in the resolution section if you want to use Windows Credential Provider.

Error message 1

When a user upgrades LEAPWORK and launches LEAPWORK Studio

In this scenario, the user would experience an error pop up as shown below. It is due to the latest changes in LEAPWORK Agent, specifically the Credential Provider component.

Error message 2

When a user upgrades LEAPWORK and restarts LEAPWORK Agent

In this scenario, the user would experience an error pop up as shown below. It is due to the latest changes in LW Agent, specifically the Credential Provider component.

Resolution:

Please install the latest windows updates specifically with KB2999226, by clicking here

For any clarification, please contact our Priority Support.