Leapwork provides the ability to reset a password in case a user forgot his/her password or if users face any difficulty during login to their account. Below steps explain the usage of Forgot password functionality in Leapwork:
- Go to https://www.leapwork.com/ and scroll down to the bottom of the page and click on the link- Log in to account, or use https://account.leapwork.com/login direct link to reach to login page. If you're already logged in then use the Logout link from the top menu.
Alternatively, user can visit the direct link: https://account.leapwork.com/forgot-password and follow Step 3 onward.
- Click on forgot password link shown below.
- Type your email address registered with Leapwork and press the Reset password button.
- "Thank you!" message will be shown, please check your email for the password reset link after this step.
- Check your email and click on link received to be able to navigate to next screen.
- Enter a New password and Repeat the same new password, press Save.
- Pressing save will show a confirmation message "Your password has been reset! Click here to go to your licenses."
User can now login to Leapwork account with the new password.
If you are unable to reset password then please contact our Priority Support.