Please follow below steps if you get error code 2753 during LEAPWORK upgrade.
- Take backup of all automation cases.
- Completely uninstall old LEAPWORK version from control panel.
- Restart your system in case of Windows 7 or 2008.
- Launch the windows registry. Click Start, click Run and enter regedit, click OK.
Note - Before deleting a registry key, please ensure to take backup of the registry key as deleting a registry key could cause inconsistencies on the machine.
- Once the Registry Editor is open, take a backup of the registry from File - Export - Enter File Name - Save (Save as .reg).
- Browse to the following path : HKEY_CLASSES_ROOT\Installer\Products\
- Search for the keywords 'LEAPWORK'. Delete the particular GUID entries for LEAPWORK that it finds. (Make sure you take a backup before deleting the keys).
Note: The GUID seen in the screenshot is different for every version of LEAPWORK make sure you search with the above mentioned keywords.
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Close the Registry Editor and attempt to install the latest version of LEAPWORK as your system configuration.
If this issue continues, please contact our Priority Support.
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